We support young carers, aged between 5 and 18 years.
We support young adult carers, aged between 16 and 25 years.
We are a service that provides information, advice and support to unpaid carers of all ages in Solihull. To be able to carry out work we are required to hold up to date personal information. We hold all the identifiable information you share with us and records of activity you undertake with us.
Please be advised that we hold any information shared with us on our database. We will use contact details you’ve provided to us to keep in touch with you regarding support available to you from Carers Trust Solihull.
Important
In line with the Data Protection regulations that came into force in May 2018 we will never share identifiable information without your consent, including names, contact details, bank details or medical information. The only exception to this would be if somebody is at risk of significant harm to themselves or others, or if a crime is committed. You can request to see information we hold, in writing.
Although we minimise the information we hold, any paper documents will be kept securely locked away and and electronic records will be held on our data management system Charity Log. This system is securely password protected. We also securely hold bank details for carers eligible for direct payment only. This information is kept confidential and used to support our work with you.
For more information on Data Protection – contact our office on 0121 788 1143
