Parent Carer Support Worker
Organisation
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Carers Trust Solihull
Hours
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Part-time (18.5 hours)
Salary
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Scale 4–5, £27,226 - £27873, pro rata
Location
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Solihull
Make a Real Difference to Parent Carers in Solihull
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Are you passionate about supporting families and improving the lives of unpaid carers? Do you want to work for a respected charity that puts community wellbeing at the heart of everything we do? We are looking for a dedicated Parent Carer Worker to join our team and support parents of children (under 18) with disabilities and/or additional needs. In this meaningful and rewarding role, you will have experience of completing high-quality assessments, have experience of creating person centred support plans that meet the needs of our carers and support them to achieve their goals, contingency planning, and access to wellbeing opportunities for parent carers across Solihull. You will help families build resilience, develop independence, and connect with vital networks that improve their long-term wellbeing.
We are looking for someone who is:
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Compassionate, empathetic, and committed to improving the lives of unpaid carers.
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Excellent written skills and understanding of carers needs
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Skilled at communicating with a wide range of people, including families and professionals.
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Confident working independently and as part of a supportive team.
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Well-organised, solution-focused, and able to manage a varied caseload.
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Keen to learn and adapt with the changing needs of carers and services.
Experience working with carers, families, or within health/social care is desirable, but we welcome applicants with transferable skills and a passion for making a difference.
To find out more about what we do and to gain an insight of what it means to be a carer, please visit http://www.solihullcarers.org on the home page — scroll down to watch our short video featuring unpaid carers in Solihull sharing their experiences of “what it’s like to be a carer”.
Key Roles and Responsibilities
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Act as a Single Point of Access for parent carers—providing high-quality information, guidance, signposting, and referrals.
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Carry out carers assessments, reviews, and personalised support plans in a timely and person-centred way.
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Support carers in developing contingency plans and preparing for future needs.
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Work in partnership with health, social care, community organisations and providers to maximise choice, control, and independence for carers.
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Apply the Children and Families Act 2014 and the Care Act 2014 within your daily practice.
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Organise and deliver drop-ins, training sessions, peer support groups, and wellbeing activities.
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Promote health and wellbeing across the Borough, contributing to the development of a carers’ wellbeing programme.
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Maintain accurate records, collect monitoring data, and use tools to demonstrate service impact.
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Contribute to newsletters, publicity materials, and reception cover when required.
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Identify and respond appropriately to safeguarding concerns.
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Explore and integrate AI tools into your working practice where beneficial.
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Undertake any additional duties as agreed with the Chief Executive.
Why Join Us?
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Be part of a charity that values creativity, community impact, and staff wellbeing.
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Make a genuine difference in the lives of parent carers across Solihull.
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Receive training, ongoing development opportunities, and supportive supervision.
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Work within a friendly, experienced, and collaborative team.
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Stakeholder pension for those on the eligible rate of income with 4% contribution from CTS.
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We have a hybrid working from home and the office.
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Staff receive 29 days’ holiday a year pro rata, inclusive of any bank/ public holidays and concessionary days. Additionally, staff earn an extra day for each full year of service as at 1st April each year up to a maximum of 37 days (inclusive of bank/ public holidays and concessionary days).
How to apply
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Please click the button below to upload your CV with a supporting statement explaining how you meet the criteria for the role. No CV will be accepted without a supporting statement.
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Closing date: 6th February 2026 Interview date: will take place accordingly – last interviews being week commencing 16th February 2026
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We reserve the right to close the advert early if we have a successful applicant We welcome applications from all backgrounds and are committed to creating an inclusive, supportive workplace.
